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Naya Bug Report Form

Before submitting this form:

✅ Check out the Troubleshooting Guides in our Help Center.

If you are unable to find a solution to your issue, please share more details with us through the form below. Check out the Bug Reporting Guide for a more in-depth look at how to fill out the form.

Issue Summary (one sentence)

💻 Device & Setup Info

How often and when does the issue happen?

Example: Every time I turn on the keyboard using the side buttons, it starts flashing the LEDs on the main board. The issue persists when changing the color and effect.

What Operating System are you using?

What is your device's architecture?

Intel (x86)

Apple Silicon (ARM)

AMD

Other

What device are you using?

What cable are you using?

Naya-provided Y-cable

Third-party cable (please specify):

Any other relevant information?

🔁 Steps to Make It Happen Again

Exact steps to reproduce the issue (please use step 3.4 of the Guide as a reference):

🐞 What You Expected vs. What Happened

Expected behavior:

Actual behavior:

📷 Screenshots or Video

Please provide a screenshot of your Naya Flow Device Manager screen. Providing additional images and/or videos makes it easier to identify and solve your issue. Attach your media here:

Ideally, we would like to have a video which shows your Naya Create and your computer screen at the same time.

📬 Contact Info (Optional)

If you'd like to be contacted by us for further information or troubleshooting, please leave your email address and/or Discord username down below.

Email:

Discord username:

Additional comments:

Untitled checkboxes field

I agree that Naya may process my report, including any personal data I provide, for the purpose of investigating and fixing bugs.